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Embarkation & Disembarkation times
We would like to make the time until official embarkation or disembarkation as pleasant as possible for our individually arriving and departing guests and create an easy way to drop off your luggage. You can therefore conveniently drop off your luggage directly at the cruise terminal before embarkation in most ports. Please see the table below for the respective time slots for baggage drop-off. The address of the terminal can be found in your travel documents at a later date. We ask for your understanding that, for official reasons, baggage drop-off is not permitted in every port. There are no separate Welcome and Farewell Points. Embarkation will be possible at selected ports at an earlier time than usual. The exact embarkation times can be found in the table below.
Please note that despite a possible earlier embarkation time, the suites/cabins can still only be occupied from 4 pm.
We look forward to welcoming you on board soon and to making your arrival and departure more enjoyable through this procedure.
| port of arrivaL/departure | embarkation time | Time frame for baggage drop-off for embarking guests | Time frame for baggage pick-up for disembarking guests |
|---|---|---|---|
| Auckland (New Zealand) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Barbados | from 15:00 hrs | from 10:00 hrs | until 14:00 hrs |
| Barcelona (Spain) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Belem (Brazil) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Benoa/ Bali (Indonesia) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Bilbao (Spain) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Boston (USA) | from 13:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Bremerhaven (Germany) | from 16 hrs | no baggage drop-off available | until 11:00 hrs |
| Brisbane (Australia) | from 16:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Buenos Aires (Argentienien) | from 13:00 hrs | tba | tba |
| Callao (Peru) | 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Christchurch (New Zealand) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Churchill (Canada) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Civitavecchia (Italy) | from 14:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Colombo (Sri Lanka) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Colon (Panama) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Curacao (Netherlands) | from 15:00 hrs | from 10:00 hrs | until 14:00 hrs |
| Dubai (UAE) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Dublin (Ireland) | from 16:00 hrs | from 12:00 hrs | no baggage drop-off available |
| Dubrovnik (Croatia) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Funchal (Portugal) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Halifax (Canada) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Hamburg (Germany) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Ho Chi Minh City (Vietnam) | from 13:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Hong Kong (China) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Honolulu (USA) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Incheon (South Korea) | from 13:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Iquitos (Peru) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Istanbul (Turkey) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Kanazawa (Japan) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Cape Town (South Africa) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Keelung (Taiwan) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Kiel (Germany) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Laem Chabang (Thailand) | from 16:00 hrs | from 10:00 hrs | until 12:00 hrs |
| Las Palmas (Spain) | from 15:00 hrs | from 10:00 hrs | until 14:00 hrs |
| Lautoka (Fiji) | from 13:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Leixoes (Portugal) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Limassol (Cyprus) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Lisbon (Portugal) | from 14:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Longyearbyen (Spitsbergen) | from 16:00 hrs | tba | tba |
| Los Angeles (USA) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Malaga (Spain) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Melbourne (Australia) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Miami (USA) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Milwaukee (USA) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Monte-Carlo (Monaco) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Montevideo (Uruguay) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Montreal (Canada) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Mumbai (India) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Naples (Italy) | from 14:00 hrs | from 10:00 hrs | no baggage drop-off available |
| New York (USA) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Nice (France) | from 14:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Noumea (New Caledonia) | from 16:00 hrs | from 10:00 hrs | until 12:00 hrs |
| Otaru (Japan) | from 16:00 hrs | from 10:00 hrs | until 12:00 hrs |
| Palau | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Palma de Mallorca (Spain) | from 16:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Panama City (Panama) | from 16:00 hrs | tba | tba |
| Papeete (French Polynesia) | from 13:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Piraeus (Greece) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Ponta Delgada (Azores) | from 16:00 hrs | from 10:00 hrs | until 12:00 hrs |
| Port Klang (Malaysia) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Port Louis (Mauritius) | from 13:00 hrs | from 10:00 hrs | until 12:00 hrs |
| Porto (Portugal) | from 15:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Puerto Montt, Punta Arenas (Chile) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Puerto Vallarta (Mexico) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Puntarenas, Puerto Limon (Costa Rica) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Reykjavik (Iceland) | from 15:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Rio de Janeiro (Brazil) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Sal (Cape Verde) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| San Francisco (USA) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Santa Cruz de Tenerife (Spain) | from 15:00 hrs | from 10:00 hrs | until 14:00 hrs |
| Seville (Spain) | from 15:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Seward (Alaska/USA) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Shanghai (China) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Singapore | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Stockholm (Sweden) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Sydney (Australia) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Tokyo (Japan) | from 13:00 hrs | from 10:00 hrs | until 12:00 hrs |
| Toronto (Canada) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Travemunde (Germany) | from 16:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Tromso (Norway) | from 16:00 hrs | from 10:00 hrs | until 14:00 hrs |
| Ushuaia (Argentina) | from 16:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Valletta (Malta) | from 14:00 hrs | no baggage drop-off available | no baggage drop-off available |
| Valparaiso (Chile) | from 14:00 hrs | from 10:00 hrs | no baggage drop-off available |
| Vancouver (Canada) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Venice (Italy) | from 14:00 hrs | from 10:00 hrs | until 13:00 hrs |
| Walvis Bay (Namibia) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Windsor (Canada) | from 16:00 hrs | from 10:00 hrs | until 15:00 hrs |
| Yokohama (Japan) | from 13:00 hrs | from 10:00 hrs | until 12:00 hrs |